Support
Pay at Table & Mobile Ordering FAQs
Yes — On the House is Ready's free digital menu and ordering platform. Build a branded QR menu, let guests self-serve order, and get new orders by email or in your dashboard. No credit card, no hardware, free forever.
You will be charged monthly for the plan you have chosen. We will reach out closer to the end of your trial to get details about your preferred plan and payment method.
Yes! You can cancel at any time with no cancellation fees. Once you let us know you want to cancel you will have until the end of the current billing period to continue using Ready.
Ready is a guest experience focused menu, ordering, and payment system that lets you put the power of the dining experience into your customers’ hands.
No! Ready is a web based application that you can use on the hardware you already have. Guests will also be able to use it with whatever phone they already have.
During setup we will provide you with QR codes to print and put on your tables. Guests will simply scan the QR code and have access to your menu, ordering, and payment right from their own phone.
Yes! Ready is designed to compliment the existing system you already use. Ready is focused on enhancing the guests’ experience and increasing efficiency alongside your current POS.
No. Ready is designed to layer on top of the POS you already run — no rip-and-replace, no re-training your floor on a new system. Ready integrates with your existing setup, including Oracle Micros, rather than replacing it.
Ready is built to run on top of the POS systems restaurants already have, including Oracle Micros. If you're on Oracle Simphony, tell us when you contact us and we'll confirm compatibility with your specific setup.
It depends on your POS setup and number of locations. Tell us what you're running when you contact us and we'll give you a specific timeline for your venue.
Ready is backed by best-in-class support. If you need anything you can contact our support team by emailing sales@readytopay.com — we’re always happy to help.